Can I bulk buy?

Yes, you can bulk buy. Please add as much stock as you would like in the basket. For any queries, email enquiries@direct-chems.co.uk.

How much is the delivery?

All orders under 100kg is £0.98 delivery fee only. Anything over will be calculated at checkout. Please visit the quick link ‘Delivery’ section for more information.

How do I make changes to my order once it has been placed?

Please contact enquiries@direct-chems.co.uk as soon as possible, we cannot guarantee changes once the order has been placed.

Can I have access to safety information regarding the products?

All the product pages have a technical data section where you will have access to downloadable material safety data sheets (MSDS).  If you have further queries, please contact enquiries@direct-chems.co.uk

Would it be possible to return a product?

We have a 14-day returns policy if you do wish to send an unused/unopened item back. You will be issued a full refund however we do not refund the cost of returning the goods to us.

I have received a faulty/incorrect product.

If you consider the item to be faulty or incorrect, please contact us enquiries@direct-chems.co.uk with as much information as possible. We will try our best to rectify the problem.

Will you pass any of my details to third parties?

No. All personal information is handled safely and securely. We do not sell, rent or transfer any information to third parties for their marketing purposes.